Meetup Recap: Building a Scalable Customer Education Function

On Thursday, August 13, I attended the Bay Area Customer Education Meetup in San Francisco, which is not surprising for two reasons. First, I have spent most of my career developing and delivering employee and customer training, so I have a passion for the topic. Second, ServiceRocket sponsored the event, so I attended to support the team. 

At the Meetup, I moderated a panel of customer education leaders in the enterprise software space. The topic for the panel focused on how to create a scalable customer education function. It is an important topic that I frequently encounter when I speak with customers and prospects and other professionals in this space.
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