Your Social Network is Your Performance Support
This post was originally published on the Zyncro blog. Included here is the lead and a link to full post.
One major trend in enterprise learning and development is performance support. Performance support is about providing employees the information they need to do their jobs, when they need it.
Performance support is effective in solving two problems. First, with everything people need to know to do their jobs, there is very little chance that everything can be taught in a training class. Second, even if it all could be taught, much of it would be forgotten because we forget much of what we learn soon after training. We simply cannot remember it all......