How to Get People to Apply What They Learned: Just One Thing
Learning is complex. There are many definitions and many different ways of learning. Learning is the acquisition of knowledge or skills through study, experience or being taught. Learning is the modification of a behavioral tendency. I believe any definition of learning must include the part about a change in behavior. After all, the learning that occurs in organizations requires that people change their behaviors in order to perform work at a certain proficiency. Certainly the stakeholders of our training programs care most that people leave our training and can actually “do” something valuable.
Therefore, the learning and development professional is concerned with how to make sure what people learn in a training class translates to performance on the job.