Subject-Matter Experts and Keeping Up with the Demand for Learning

In the quest to run efficient training departments, learning and development professionals wrestle with the conflict between staffing resources and keeping up with the demand for learning services. There are rarely enough resources to support all of the learning projects that most businesses require from the training department. To help solve this problem, learning organizations are moving towards a model in which there is a small core team that is surrounded by the use of outsourcing, learning technologies, and subject-matter experts (SMEs) to design and deliver training.

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