Thursday, April 10, 2014

ServiceRocket Blog: Enterprise Software Training is a Must - Part 4

This post was originally published on the ServiceRocket blog. Included here is the lead and a link to full post.

Just when we think we have run out of reasons for how to know whether customers need enterprise software training, more pop-up in conversations around the office and during meetings with customers. Recently, we had a conversation with a potential customer who realized how much effort it took to train new hire employees on their products and started thinking their customers might need at least that much help. It seems obvious now, but when you are heads down shipping product updates to customers, these observations are easy to miss.

So we continue this journey to discover all the reasons your customers need training with four more. You know your customers need enterprise software training if…

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