At ServiceRocket, we use Google Enterprise (Who doesn't?), so we didn’t not have email for a bit. But that ended up being fine.
Here s why:
- When I needed to send someone a document to review, I sent that person a message in Hipchat with a link to the file in Box.
- To send a message to my team, I wrote a blog post on our Confluence Space
- If I needed a status on a task, I checked the issue in JIRA
At first what seemed like a catastrophic first world problem to be without email for 42 minutes, ended up being a delightful reminder that there are other ways to communicate with people.
Did I mention, I also had 2 “in-person” conversations on the office during the outage? Crazy, I know.