In one of the keynote addresses, co-author J.B. Wood made the point that technology services companies better be ready to bank their entire company’s future on achieve outcomes for their customers (rather than selling a technology solution).
You better be ready to bank your company's future on achieving outcomes for your customers. #Tweet2Win @AriaLV #TSW13This is what human performance technology (HPT) is all about…achieving improved performance (outcomes) for stakeholders no matter what the intervention (solution) is. Learning and development professionals should think hard about this, and ask yourselves this question:
— Bill Cushard (@billcush) October 21, 2013
Are you willing to bank your professional future on achieve outcomes for you stakeholders?