Earlier this month, I wrote a blog post about five ways to make your training survey questions more effective. This week, I’d like to discuss whether we should do survey questions at all? Seriously. Part of me thinks we should not conduct training surveys at all.
Radical thought, I know. But here me out.
The reason I suggest we should not conduct training surveys is based on a point I made in that previous blog post in which I state, “The most important [training survey] principle is to write questions that seek responses on which you can take action.” The problem is that we don’t always take action on survey results, and if we do not take action on the data, we should not collect the data, right?