This post was originally published on the Daily Mindflash blog. Included here is the lead and a link to full post.
When it comes to writing training survey questions, the most important principles is to write questions that seek responses on which you can take action. After all, isn’t that the point of survey responses? You want to collect feedback so that you can improve your training course. Yet, too often, we write questions that no one answers or that seek responses on which we have no way of making improvements. Either way, we have survey data that is useless except that we can tell our stakeholders and check the box: Yes, we survey our learners.
With a little effort, we can improve the effectiveness of our surveys so that more get completed and we get the information we need to take action. Here are just a few ideas that can improve your surveys.