This post was originally published on the ServiceRocket blog. Included here is the lead and a link to full post.
There are many problems with eLearning: poor design, boring topics, and a major underuse of evidence-based learning techniques. These examples are prevalent, but they center entirely on the design of an eLearning course. There are two sides to every coin, and no one talks about learner behavior as contributors to bad eLearning.
A conventional definition of bad eLearning is when a learner does not learn the material or apply what was learned. On this, we blame bad design. But what if someone doesn’t retain anything because they were checking email, listening to music, or shopping on eBay during the online course?
Ah, multi-tasking. The key to hyper-productivity and high performance, right?
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