Wednesday, April 25, 2012

How to Empower Employees by Delegating Responsibility and Freedom

Managers often talk about “empowering” employees. Books are written about it. Studies show it improves productivity, quality, employee satisfaction, and customer service. We all know it’s important, but the fact of the matter is that most of the time, when managers try to empower their employees, they miss out on a crucial component....

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